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Customer Service Representative

Infin Moving
$18.00 - $28.00 per hour

Job Description

Infin Moving is seeking a reliable and customer-focused Customer Service Representative to support our operations in Fort Worth. This role involves assisting customers with inquiries, scheduling moving services, and ensuring a smooth experience from booking to completion.


Responsibilities

  • Answer incoming calls and respond to customer inquiries
  • Schedule residential and commercial moving services
  • Provide information about pricing, availability, and services
  • Update customer records and job details
  • Coordinate with dispatchers and moving crews
  • Resolve customer concerns professionally and efficiently

Qualifications

  • High school diploma or equivalent
  • Strong communication and organizational skills
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Previous customer service experience preferred

What We Offer

  • Competitive hourly pay
  • Paid training
  • Supportive team environment
  • Opportunities for growth within the company
Education
GED
Experience
Entry-Level (1 - 3 years)
Job type
Full Time
Additional benefits
  • Dental
  • Life Insurance
  • Medical
  • Vision